Legal

Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

Micronix Mold & Trauma Services LLC ("Micronix," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

1Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, request a free estimate, or communicate with us by phone or email. This information may include your name, email address, phone number, property address, and details about your service needs. We may also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website. This information is collected using cookies and similar tracking technologies.

2How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide the services you request • Schedule appointments and provide estimates • Communicate with you about your service, including follow-up and satisfaction surveys • Send you information about our services, promotions, and updates (with your consent) • Improve our website and services • Comply with legal obligations We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

3Information Sharing

We may share your information with: • Service providers who assist us in operating our website and providing our services (such as scheduling software or email service providers) • Professional advisors, such as lawyers and accountants, where necessary • Law enforcement or other government authorities when required by law or to protect our rights We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws.

4Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. We use Google Analytics to analyze website usage. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

5Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6Your Rights

Depending on your location, you may have certain rights regarding your personal information, including: • The right to access the personal information we hold about you • The right to request correction of inaccurate information • The right to request deletion of your personal information • The right to opt out of marketing communications To exercise any of these rights, please contact us at [email protected] or call (248) 259-1513.

7Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

9Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: Micronix Mold & Trauma Services LLC Phone: (248) 259-1513 Email: [email protected] Service Area: Oakland County, Macomb County, Wayne County, Southeast Michigan